Privacy Policy for Natural Alopecia Website

Effective Date: July 2023

At Natural Alopecia, we understand the importance of protecting your personal information. This Privacy Policy outlines how we collect, use, disclose, and store your personal data when you interact with our website, in compliance with the UK data protection laws, including the General Data Protection Regulation (GDPR).

  1. Information We Collect

1.1 Personal Information: We may collect personal information that you provide to us voluntarily, such as your name, email address, postal address, phone number, and any other information you choose to provide through our website.

1.2 Automatically Collected Information: When you visit our website, we may automatically collect certain information about your device and usage patterns, including your IP address, browser type, operating system, referring URLs, and pages viewed. We use cookies and similar technologies to collect this information. Please refer to our Cookie Policy for more details.

  1. Use of Your Information

2.1 We may use the personal information we collect from you for the following purposes:

  • Providing the products, services, and information you request from us.

  • Responding to your inquiries, comments, or requests.

  • Sending you marketing communications, newsletters, and updates about our products and services, provided you have given your consent or where allowed under applicable law.

  • Improving our website and enhancing your user experience.

  • Monitoring and analysing trends, usage, and activities in connection with our website.

  • Enforcing our terms and conditions and protecting our rights and the rights of others.

2.2 Legal Basis for Processing: We rely on the following legal bases for processing your personal information:

  • Performance of a contract: Processing necessary to fulfil our obligations under a contract with you.

  • Consent: Processing based on your consent for specific activities.

  • Legitimate interests: Processing based on our legitimate interests when they are not overridden by your rights and interests.

  • Legal obligations: Processing necessary to comply with legal obligations to which we are subject.

  1. Disclosure of Your Information

3.1 We may disclose your personal information to the following third parties:

  • Service providers: We may engage trusted third-party service providers to perform business-related functions, such as website hosting, data analysis, and email communication. These service providers have access to your personal information only to the extent necessary to perform their functions and are obligated to protect your data.

  • Legal obligations: We may disclose your personal information to comply with applicable laws, regulations, legal processes, or enforceable governmental requests.

3.2 Third-Party Websites: Our website may contain links to third-party websites. This Privacy Policy does not apply to those websites. We encourage you to review the privacy policies of those third-party websites before providing any personal information to them.

  1. Data Security

We implement reasonable technical and organisational measures to protect your personal information from unauthorised access, disclosure, alteration, or destruction. However, please note that no data transmission or storage system can be guaranteed to be 100% secure. Therefore, we cannot guarantee the absolute security of your information.

  1. Your Rights

You have certain rights regarding your personal information, including the right to:

  • Access and obtain a copy of your personal information.

  • Correct or update any inaccurate or incomplete information.

  • Object to the processing of your personal information for certain purposes.

  • Request the erasure of your personal information under certain conditions.

  • Restrict the processing of your personal information under certain conditions.

  • Withdraw your consent at any time (where applicable) without affecting the lawfulness of processing based on consent before its withdrawal.

  1. Changes to the Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the "Effective Date" at the